Contact us

We read every message. We usually reply within two working days.

App support and general questions

Email admin@arkandlabs.com

For help with Haltoe, include your iPhone model and iOS version. The Haltoe help page answers the most common questions.

Privacy requests

To ask about, correct or delete personal information we hold, or to withdraw consent, email admin@arkandlabs.com with the subject line "Privacy request". Our Privacy Policy explains your rights.

Grievance Officer

Under India's Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023, you can raise a complaint about how we handle your information with our Grievance Officer:

Kande Bharath Chander, Director and Grievance Officer
Arkand Labs Private Limited
FNO 304, A Block, Sai Srinivasam, Jillelguda, Meerpet, Saroornagar
Hyderabad 500097, Telangana, India
Email: admin@arkandlabs.com (subject: "Grievance")

We acknowledge grievances within two working days and aim to resolve them within 30 days.